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Product & Finish Warranties
Application Process and Details
Product and Finish Warranties
Alfrex, Inc. offers long term product and finish warranties specifically for your project. Sample warranties are available for download and review on this page and are for reference purposes only. No warranties shall be applicable or binding unless a project specific warranty application is submitted by either method as follows and executed by an authorized Alfrex employee. standard and custom colors.
Warranty Application Methods:
On-Line Application
Complete the electronic warranty application form via the following link to submit directly to us.
Downloadable Application Form
Click below to print and complete the application form and submit to Alfrex using our contact information below.
- Warranty applications will be evaluated based upon the product type, coating finish, project location, and other factors that may affect product performance.
- Upon acceptance, an Alfrex validated warranty will be generated and transmitted.
- No warranties shall be applicable or binding until executed by an authorized Alfrex employee and transmitted to the applicant, project owner or warranty assignee.
- By submitting the warranty aplication form, you consent to allow Alfrex, Inc. to collect your contact information
- Warranties are available for Alfrex ACM FR and Alfrex Plate only and not applicable to coated sheet metal.
- Sample warranties are available for download and review on our website, alfrexusa.com and are for reference purposes only. and custom colors.
By submitting the warranty application form, you consent to allow Alfrex, Inc. to collect your contact information
Alfrex, Inc.
943 Gainesville HWY Building 100, Suite 4000, Buford, GA 30518 USA
Phone
(470) 589-7449
contact@alfrexusa.com
Frequently Asked Questions
Alfrex Warranties
Metal Composite Material (MCM / ACM / ACP) manufacturers provide Bond Integrity Warranties for the MCM product, typically 10 years, and Paint Finish Performance Warranties ranging from roughly ten to thirty years depending on the paint system.
MCM manufacturer warranties do not cover the workmanship of the fabricator or installer, such as system leaks, poor detailing, poor installation, or failed transitions. Alfrex offers industry-standard Bond Integrity and Finish Performance Warranties, both in coverage and duration.
MCM Fabricators and Installers offer separate warranties for defective workmanship, material failure, and performance such as leaks and other performance failures.
MCM product warranties are provided by MCM manufacturers to building owners (warranty assignees) not directly, but rather through MCM fabricators. Once the date of substantial completion has been reached on a project, the MCM fabricator completes the manufacturer's warranty application form, including all product, paint finish, project, and building owner information.
Warranties are then sent to the MCM fabricator for inclusion in the project closeout documentation submitted to the general contractor. Alfrex publishes downloadable warranty application forms and offers an online warranty submittal form on its website.
Documents & Resources
Downloads
Documents & Resources
Specification Documents
Alfrex FR MCM
Alfrex FR Zinc | ZCM
Alfrex Plate
Technical Resources
General
Alfrex FR MCM
Alfrex FR Zinc | ZCM
Alfrex Plate
Certifications and Test Reports
Alfrex FR MCM Certifications and Reports
- ICC ESR Evaluation Report - Alfrex FR
- Alfrex FR – Intertek Product Listing
- NFPA 285 - 4mm FR w/ Mineral Wool
- NFPA 285 - 4mm FR w/ Polyiso
- NFPA 285 - 6mm FR w/ Mineral Wool
- Florida Product Approval Compliance Summary - Alfrex FR
- CAN/ULC S134 - Alfrex FR
- CAN/ULC S102 - Alfrex FR
- LEED Certification - Alfrex FR
- EPD - Environmental Product Declaration - Alfrex FR MCM
- EPD - Environmental Product Declaration - MCM Industry Wide
Alfrex FR Zinc | ZCM Certifications and Report
Alfrex Plate Certifications and Reports
- LEED Certification - Alfrex Plate
- Aluminum Plate 3003-Combustibility Report
- Aluminum Plate 5052-Combustibility Report
- CAN/ULC S135 Summary Report - Alfrex Plate
- CAN/ULC S114 Summary Report - Alfrex Plate
- Florida Product Approval Compliance Summary - Alfrex Plate
- EPD - Environmental Product Declaration - Alfrex Plate
Brochures and Color Charts
Alfrex Color Chart
Alfrex FR MCM
Alfrex FR Zinc | ZCM
Alfrex Plate
Matching Flat Sheet
Finished Goods Inventory Status
Credit, Terms & Conditions, Other
Specification Documents
Alfrex FR MCM
Alfrex FR Zinc | ZCM
Alfrex Plate
Technical Resources
General
Alfrex FR MCM
Alfrex FR Zinc | ZCM
Alfrex Plate
Flat Sheet & Trim
Certifications and Test Reports
Alfrex FR MCM
- ICC ESR Evaluation Report – Alfrex FR428 KB
- Alfrex FR – Intertek Product Listing3 MB
- NFPA 285 – 4mm FR w/ Mineral Wool149 KB
- NFPA 285 – 4mm FR w/ Polyiso151 KB
- NFPA 285 – 6mm FR w/ Mineral Wool197 KB
- Florida Product Approval Compliance Summary – Alfrex FR42 KB
- CAN/ULC S134 – Alfrex FR223 KB
- CAN/ULC S102 – Alfrex FR1 MB
- LEED Certification – Alfrex FR51 KB
Alfrex FR Zinc | ZCM
Alfrex Plate
Brochures and Color Charts
General
Alfrex FR MCM
Alfrex FR Zinc | ZCM
- Digital Submittal Package Brochure – Alfrex FR Zinc | ZCM
- Alfrex Zinc Pre-Weathered Finishes85 KB
- Product Guide – Alfrex FR ZCM2 MB
Alfrex Plate
Flat Sheet & Trim
Finished Goods Inventory Status
Alfrex FR MCM
Alfrex Plate
Flat Sheet & Trim
Alfrex Non-Standard
Credit, Terms & Conditions, Other
General
- Product Return Policy429 KB
- General Terms and Conditions74 KB
- Credit Application230 KB
Frequently Asked Questions
Technical FAQs
For Metal Composite Material (MCM), a product listing from a certified third-party testing agency is critical because it legally documents testing for compliance with strict building code fire safety standards and confirms ongoing auditing to ensure a specific MCM product is manufactured consistently.
Formal product listings, also known as certifications or directory listings, are issued by bodies like Intertek, UL Solutions, or ICC-ES. Alfrex FR MCM is listed by Intertek under Spec ID 36858.
For MCM manufacturers, an ICC-ES Evaluation Report (ESR) is a powerful document that confirms compliance with the International Building Code and ICC-ES AC25 Acceptance Criteria for Metal Composite Material.
For architects, structural engineers, and building code officials (AHJs), an ESR is a vetting mechanism for all product testing and data through an accredited third party, replacing the need for an MCM manufacturer to provide individual test reports.
Alfrex FR MCM ESR-4566, with California Building Code Supplements, is available for download on its website.
Fire-testing requirements for Metal Composite Material (MCM) depend on the governing code and wall assembly. ASTM E84 or UL 723 is used to evaluate surface-burning characteristics in the United States, while CAN/ULC S102 is used in Canada.
Certain exterior-wall assemblies must also comply with NFPA 285 in the United States or CAN/ULC S134 in Canada. Additional tests conducted by MCM manufacturers include ASTM D1929 to evaluate ignition temperature, and ASTM E119 for rating a fire-resistance-rated wall assembly.
Alfrex 4mm FR MCM has been tested and meets the criteria of ASTM E84, CAN/ULC S102, ASTM D1929, NFPA 285, CAN/ULC S134, and achieved a 2-hour rating per ASTM E119. Alfrex 6mm FR MCM has met ASTM E84, CAN/ULC S102, and NFPA 285 criteria.
Code compliance for an MCM product or wall assembly may be verified through an ICC-ES evaluation report, an accredited product listing, IBC-required product labeling, test reports, or an engineering analysis. For Alfrex FR MCM, key documents include ICC-ES Evaluation Report ESR-4566 and the Intertek/Warnock Hersey listing under Spec ID 36858. These documents describe evaluated products, applicable tests, installation conditions, assembly limitations, and code references (ICC-ES ESR-4566; Intertek Directory of Building Products) (Spec ID 36858).
Yes, but substitutions are not automatically covered. Changing the insulation, water-resistive barrier (WRB), air barrier, sheathing, air cavity, or attachment system can affect an assembly's fire performance. Each proposed configuration should be supported by an applicable NFPA 285 test, listing, or engineering judgment/analysis, and accepted by the authority having jurisdiction when required. Alfrex maintains engineering analyses identifying numerous WRBs, insulation products, and other components that may be used with specified Alfrex FR MCM to maintain a compliant NFPA 285 wall assembly.
No — in Metal Composite Material (MCM), aluminum alloy 3105's added magnesium content gives it roughly 10-15% higher tensile and yield strength than 3003. This difference, however, falls well within the safety margins already built into standard MCM panel thickness specs, so it does not produce a meaningful performance advantage.
- Composition: 3105 adds 0.2-0.8% magnesium beyond 3003's manganese-only chemistry — this is the sole source of its modest strength increase.
- Strength vs. formability trade-off: 3105 gains strength but sacrifices some ductility; 3003 has higher elongation at break, making it slightly easier to form for complex panel profiles.
- Corrosion resistance: Both alloys deliver comparable corrosion resistance and fabrication performance for panel wall cladding — the magnesium in 3105 improves resistance marginally in harsh/marine environments, but this is not a meaningful factor in typical building-envelope applications.
- Industry practice: Domestic MCM manufacturers choose between the two based on supply, cost, and coil-coating preference rather than a structural performance requirement, since both alloys meet the mechanical, corrosion, and fabrication demands of MCM cladding.
No — for MCM, panel thickness, not alloy series, is the primary driver of structural performance. The Aluminum Association's Aluminum Design Manual sets the modulus of elasticity at roughly 10,100 ksi across nearly all alloy-temper combinations, including both 3000 and 5000 series, so deflection behavior and oil-canning resistance are effectively identical between the two in MCM wall cladding.
- Structural performance: Panel thickness governs deflection and stiffness far more than alloy choice — this is the primary factor engineers should evaluate, not the alloy series.
- Modulus of elasticity: The Aluminum Design Manual (ADM) uses ~10,100 ksi for essentially all alloy-temper combinations, meaning 3000 and 5000 series aluminum deflect and resist oil-canning nearly identically in cladding applications including MCM.
- Industry practice: Alfrex uses 3000 series aluminum alloy (3003-H14), the most common choice among domestic MCM manufacturers for painted finishes. From a structural standpoint, there is no performance case for switching to 5000 series — the main reason some manufacturers use alternative alloys, such as 1100 or 5000 series, is anodizing finish quality rather than structural performance.
The visual acceptance parameters for installed MCM are defined by the Metal Construction Association (MCA) in its "Visual Acceptance Parameters for Metal Composite Material (MCM) Panels and Panel Systems" guideline, which standardizes how installed panels should be inspected and evaluated for common visual concerns.
- Viewing conditions: Inspect installed panels from a 90° angle at a distance of 10 feet, under natural exterior lighting conditions (Metal Construction Association).
- Surface imperfections: Dents, dimples, and core or facing-material defects are evaluated against AAMA 2605 and the Insulated Glass Manufacturers Association's IGU guidelines — the MCA notes these are inherently difficult to define with a single numeric threshold, so any imperfections are flagged to the installer for investigation and possible remediation.
- Panel bow: Temperature-driven expansion and contraction can cause visible panel bow; the MCA considers this generally temporary, subsiding as the panel returns to installation temperature, though persistent bow warrants an installation-technique review.
- Color-fastness (warranty term): Typical finish warranties allow up to 5 ΔE units of color change over the life of the warranty — this is a long-term fade allowance, not a same-day installation-acceptance threshold. Lot-to-lot variation at installation depends on finish type, with flake-containing (metallic/mica) finishes more variable than solid colors and generally not to be mixed on a single elevation.
- Panel stiffener read-through: Proper use of sealant, adhesive, and tape during fabrication helps avoid visible read-through of internal panel stiffeners.
No — MCM cannot be powder coated or post-painted with oven-cured coatings, becauseMCM's core material is heat-sensitive well below the temperatures those processes require.
Standard powder coatings need a substrate temperature of roughly 325-400°F to cure, and even specialty low-bake formulations require at least 250°F — far above the heat limits MCM can safely tolerate, so curing at those temperatures will warp the panel and render it unusable.
For this reason, only air-dry paints should be used for post-paint applications with Alfrex FR MCM, with heat used to accelerate curing never exceeding 140°F (60°C).
Published continuous-service temperature ranges vary somewhat by manufacturer, but most MCM (Metal Composite Material) brands converge on a range near -40°C to +80°C. Alfrex FR MCM's published range is -40°C to +80°C (-40°F to +176°F).
Metal Composite Material (MCM) should be installed far enough from any radiant heat source — such as a patio heater, fireplace, or grill — that the panel's surface temperature never exceeds 176°F (80°C), the maximum material-surface temperature published by Alfrex and other MCM manufacturers. This 176°F ceiling is the governing continuous in-service limit — distinct from the 250°F coating-warranty exclusion threshold for PVDF paint. Unlike combustible-material clearances defined in stove and space-heater codes, there is no single published "install no closer than X inches" rule for MCM. Actual panel surface temperature depends on the heat source's radiant output, wattage or BTU rating, distance, and mounting angle. Use the heat source manufacturer's own clearance-to-combustibles or surface-temperature data as a starting point and consult a qualified engineer for recommendations.
For Metal Composite Material (MCM), fire-retardant and fire-resistant describe two different things: fire-retardant refers to a material's formulation to resist ignition and slow flame spread, while fire-resistant refers to an assembly's ability to withstand fire exposure for a rated time without losing its structural or compartmentation function. The two terms are sometimes used loosely across the industry, and even the acronym "FR" itself is applied inconsistently — but the underlying distinction is well established in fire-safety and building-code literature.
The fire-retardant core in Metal Composite Material (MCM) products gets its fire performance from a mineral filler — typically aluminum trihydrate (ATH) or magnesium hydroxide (MDH) — that makes up roughly 65–70% of the core material by weight.
When exposed to fire, this mineral filler undergoes endothermic decomposition, releasing water vapor and leaving behind a metal oxide residue that combines with the charred polymer to form a protective barrier layer.
This combination slows flame propagation and heat transfer, which enables FR-core MCM to pass demanding multi-story fire tests like NFPA 285 and CAN/ULC S134.
Yes - Alfrex FR MCM and Alfrex Plate both carry Florida Product Approval with High Velocity Hurricane Zone (HVHZ) status under the unified approval number FL15337-R5. The approval carries HVHZ status, meeting the stricter wind, water, and impact-resistance requirements required for installations in Miami-Dade and Broward counties. The approval can be confirmed directly through the state of Florida's official database at Florida Building Code Product Approval search by entering 15337 in the FL# field.
MCM fabricators are best positioned to advise architects on achieving design intent. Their years of experience across countless projects give them practical, hands-on expertise that MCM manufacturers — whose focus is producing the original MCM sheet product — typically don't specialize in.
- Attachment methods: Fabricators design and detail how panels connect to the building structure and to adjacent materials.
- Stiffener use: Fabricators determine stiffener type, placement, and attachment to control panel deflection and prevent visible distortion.
- System application: Fabricators translate architectural drawings into engineered panel systems that meet project-specific wind, water, and structural performance requirements.
- Fabrication methods: Fabricators handle cutting, routing, folding, and finishing — the processes that turn flat MCM sheet into an installable, design-intent-accurate panel.
- MCM manufacturers, by contrast, are focused on bonding metal skins to the core to produce the flat MCM sheet itself — not on developing project-specific panel systems or design solutions.
California amends its base building code with agency-specific requirements for healthcare facilities regulated by OSHPD (now HCAI) and schools regulated by DSA. Because of this, a standard ICC-ES evaluation report (ESR) isn't enough on its own — MCM manufacturers need an ICC-ES evaluation report that includes California Building Code (CBC) Supplements specifically addressing these agencies.
- For Alfrex FR MCM, ICC-ES evaluation report ESR-4566 includes CBC Supplements confirming compliance across all three layers:
- CBC baseline: Chapters 7, 8, and 14, with Chapters 16 and 17 applying as needed.
- OSHPD (now HCAI): Chapters 7, 8, and 14, covering OSHPD categories 1, 1R, 2, 4, and 5.
- DSA: Chapters 7, 8, and 14, covering DSA-SS (Structural Safety) and DSA-SS/CC (Structural Safety/Community Colleges).
No major MCM brand currently holds an FM Approval for exterior wall cladding as a standalone product. FM Approval (i.e.: FM 4411, FM 4880, FM 4881) evaluates a complete wall assembly and has been concentrated among insulated metal panel (IMP) manufacturers rather than MCM brands, which rely on NFPA 285 and CAN/ULC S134 assembly testing for code-compliance listings.
Face sheet dimensions of 60" × 96" or 60" × 60" produce the highest material yield from the 4mm × 62" × 196" stock sheet size most MCM manufacturers carry in standard colors.
Fabrication basis: Panels are formed with 1"-deep return legs, created by routing a groove near the perimeter and folding the edge down for clip and extrusion attachment. A 62" stock width nets a 60" face after 1" returns on both edges, so the width dimension is fully consumed in both configurations.
- 60" × 96": The 196" stock length is cut in half, yielding two 98" blanks. After 1" returns on each end, each blank produces a 96" face. This uses the full sheet with no length scrap.
- 60" × 60": The stock length is divided into three 62" segments (186" of the available 196"), each yielding a 60" square face after 1" returns on each side. The remaining ~10" of length is offcut, typically usable for flashing or clip stock rather than field panels.
Finish-dependent scrap variance: Solid colors are non-directional, so cut-off remnants can be reoriented and used in any position, lowering the effective scrap rate. Mica and metallic finishes have directional graining from the coating application process, so remnants can only be reused if oriented identically to the field panels, which reduces their usable yield.